CONDITIONS OF SALE
SHIPPING AND RETURNS POLICY
Law 34/2000 on Information Society Services and Electronic Commerce
Law 7/1998 on General Conditions of Contract
Law 26/1984 on Consumer Protection
Organic Law on Data Protection
GENERAL CONTRACTING CONDITIONS
These conditions, as well as the current Spanish legislation, govern the purchase and sale contract between Corporació Rosselló Castell, S.A. (hereinafter Son * Mesquidassa) and buyers who access the e-commerce page www.sonmesquidassa.com
They are * Mesquidassa informs on this page of the characteristics and prices (VAT included and expressed in €) of the products. Shipping costs will be borne by the customer in the following cases:
· If the purchase is less than € 75.
· If it is a shipment outside the Iberian Peninsula and the Balearic Islands.
They are * Mesquidassa reserves the right to remove products from the page without prior notice due to stock limitations.
In order to purchase the product, the buyer must be registered on our website, be over 18 years of age and have not lost their ability to consent.
* PAYMENT METHODS
They are * Mesquidassa currently accepts VISA – * MASTERCARD credit cards as payment methods
When registering and proceeding with the purchase, Són * Mesquidassa will issue an order confirmation which will be the reference for your tracking or return and will be sent to the email account specified by the customer.
Payment will be made by bank transfer, is a pre-shipment requirement and only one option is considered:
· Debit or credit card
The products will be delivered within 7 days for shipments in Spain and 15 days for shipments within the EU. We do not consider shipments outside the EU.
The customer will have 14 calendar days to demand a refund from the date of delivery and without having to explain any reason. Refund (which will be identical to the subscriber by the customer, excluding shipping costs if any) must occur within 14 days of the claim and the management of the return as well as the cost will be borne of the client.
In the event that the product has suffered any damage or error not attributable to the customer, we undertake to manage and replace it as soon as possible and at no cost to the customer.
The warranty cannot be extended indefinitely over time as it is a perishable product that may be seriously affected by storage conditions.
CUSTOMS, TAXES AND TAXES
If the purchase is made by private customers in Spain, or within the territory of the EU the oil will be subject to the payment of VAT in the country of origin (Spain). Spanish companies / societies will also have to pay VAT. In the case of EU companies, they would be exempt from paying VAT. As we anticipated, we do not consider shipments outside the EU.
The data that may be collected from the interested party will be treated confidentially and will be treated by Son * Mesquidassa (identify with registration number in the registration, address and telephone).
The purpose of the processing of personal data is multiple, including the duty to inform and obtain consent, the resolution of doubts or comments and, in the case of a sales relationship, the information to the customer of the use of the service, order management, possible incidents, satisfaction surveys, quality, sending circulars (with customer consent) or operational requirements.